Microsoft's CEO tells the inside story of the company's continuing transformation and offers his vision for the coming wave of intelligent technologies. He examines how people, organizations, and societies can and must transform, how they must 'hit refresh' in their persistent quest for new energy, new ideas, and continued relevance and renewal. Yet he feels strongly that one of our essential qualities -- empathy -- will become ever more valuable. Satya Nadella also discusses his childhood in India and how he learned to lead along the way. He shares his meditations as sitting CEO -- one who is mostly unknown following the brainy Bill Gates and energetic Steve Ballmer. He explains how the company rediscovered its soul -- transforming everything from its culture to its business partnerships to the fiercely competitive landscape of the industry itself. Nadella concludes by introducing an equation to restore digital trust, ethical design principles, and economic growth for everyone.