Record Detail
Text
The customer rules: The 39 essential rules for delivering sensational service
The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.
Availability
2017.000909 | 658.812 COC c | Secondary Library | Available |
Detail Information
Series Title |
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Call Number |
658.812 COC c
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Publisher | Crown Business : New York., 2013 |
Collation |
189 p.
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Language |
English
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ISBN/ISSN |
9780770435608
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Classification |
658.812
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Content Type |
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Media Type |
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Carrier Type |
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Edition |
1st ed.
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Subject(s) | |
Specific Detail Info |
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Statement of Responsibility |
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Other version/related
No other version available