APA Style
Cockerell, Lee. (2013).
The customer rules: The 39 essential rules for delivering sensational service (1st ed.).
New York:
Crown Business.
Chicago Style
Cockerell, Lee.
The customer rules: The 39 essential rules for delivering sensational service.
1st ed.
New York:
Crown Business,
2013.
Text.
MLA Style
Cockerell, Lee.
The customer rules: The 39 essential rules for delivering sensational service.
1st ed.
New York:
Crown Business,
2013.
Text.
Turabian Style
Cockerell, Lee.
The customer rules: The 39 essential rules for delivering sensational service.
1st ed.
New York:
Crown Business,
2013.
Print.