APA Style

De Azevedo, Abaete, Pomeranz, Ricardo. (2008). Customer obsession: How to acquire, retain, and grow customers in the new age of relationship marketing . New York: McGraw Hill.

Chicago Style

De Azevedo, Abaete, Pomeranz, Ricardo. Customer obsession: How to acquire, retain, and grow customers in the new age of relationship marketing. New York: McGraw Hill, 2008. Text.

MLA Style

De Azevedo, Abaete, Pomeranz, Ricardo. Customer obsession: How to acquire, retain, and grow customers in the new age of relationship marketing. New York: McGraw Hill, 2008. Text.

Turabian Style

De Azevedo, Abaete, Pomeranz, Ricardo. Customer obsession: How to acquire, retain, and grow customers in the new age of relationship marketing. New York: McGraw Hill, 2008. Print.